CL&P: 1,000 Monroe Customers Lost Power Wednesday Night

Scattered outages were reported throughout the state during the day Wednesday as usage increased.

One thousand residents in the Barn Hill Road area lost power to their homes — as well as their air conditioning amid sweltering heat — just after 9 p.m. Wednesday night, until a Connecticut Light & Power crew restored the electricity a few hours later. The outage led to speculation over the cause and Patch had received an email about a car striking a telephone pole.

On Thursday morning, police had no record of the car accident and said it could have been a town over, but Mitch Gross, a CL&P spokesman, had answers on the power outage in the afternoon. He said between 9:15 p.m. and midnight 1,000 customers in the vicinity of Barn Hill Road lost their electricity.

"Something caused the fuse to pop the circuit breaker on the lines," Gross said. "It could have been a tree branch or an animal, but no definitive cause was found."

On a positive note, Gross said the equipment did what it is designed to do: Shut off the power when it senses a problem.

"Our guys had to investigate the cause, checked the circuit, couldn't find the cause, reset the circuit and restored the power," he explained. "They always have to check the circuit to make sure there's no damage."

Some people on Facebook wrote that they were without power until 1 a.m., one commenter on Monroe Patch said power wasn't restored until 2, and another reported an outage during the day.

"We had scattered outages throughout the state yesterday as demand increased," Gross said.

Indeed, a heatwave that began on Wednesday caused many in the region to crank up the a/c.

QWERTY June 21, 2012 at 05:28 PM
"On a positive note, Gross the said equipment did what it is designed to do: Shut off the power when it senses a problem." Probably sensed that CL&P was its transmission company, that's the problem.
Sue_W June 21, 2012 at 07:58 PM
I called CL&P for the second time at 11:20 p.m. and was told a crew had been dispatched to Barn Hill Road at 9:39. My family took a ride and found no crews whatsoever until we passed a truck near Masuk High School. What I want to know is ... if a crew was dispatched at 9:39, why did it take them two (2) hours to get to the scene? That, in my opinion, is ridiculous!
KikiMoon June 21, 2012 at 08:28 PM
I called CL&P about 1 minute after the lights went out (I know, I'm impatient....but who here isn't traumatized after last years extended outages?). The lady who answered told me that I was the first person from Monroe to report any outage, and that once they get a bunch of calls..only then would they send people out. She wanted me to knock on neighbor's doors and ask them to call! Right. I made this call at 9:14. I live on the corner of Barn Hill and East Village, and we did not see any utility truck till 10:40.
QWERTY June 21, 2012 at 08:56 PM
Call CL&P anytime there is an interruption in power! Doesn't matter if the lights flicker...CALL! They log all complaints. As I was told by a CS rep, if any one circuit accumulates enough complaints over the months they will attempt to rectify the problem. At the very least, special attention will be paid to your circuit to see what improvements can be made. So it does help to call no matter how small the issue.
monroe taxpayer June 21, 2012 at 08:58 PM
A clear hot night, no wind, storms or accidents and the power goes out?? The equipment did what it was suppose to do? I thought it's purpose was to deliver power. A fuse blew but no one has a clue to why? And the power was for 3:45 minutes before someone could change a fuze. Good thing we didn't have a storm. We pay some of the highest rates in the entire country just wondering what would it cost to have the best service in the country or is this really about the highest paid management in the country?
KikiMoon June 21, 2012 at 09:11 PM
CL&P is a joke. Qwerty is right, call as soon as lights go out. I don't ever want to live through 2 week long outages in a 2 month period.
KikiMoon June 21, 2012 at 09:14 PM
Just read that we are getting thunderstorms and rain on and off all day tomorrow. Who wants to bet that we get hours (if not days) long outages?
Sue_W June 21, 2012 at 10:20 PM
My neighbor and I both called (from my driveway) on our cell phones at 9:30 to report the outage! She talked with someone live, and I used the automated system. Throughout the evening I would periodically text 'outage 06468' to 24612 and I kept getting the reply that there were no reported outages in our area. ?!? I've had it with CL&P!
Monroe Res June 21, 2012 at 10:34 PM
Best part of a "fuse popping" was we lost power for about 5 minutes, came back on for 5, then went out for 3 hours, must be a real crafty fuse (rolling eyes). I saw a crew at the corner of 110 and Barn Hill around 10:45pm. Reported the outage at 9:30 or so.
QWERTY June 21, 2012 at 11:57 PM
That patterned has happened in every power outage I've ever experienced in Monroe. Power goes off for a few seconds, then back on for a few minutes, then back off permanently. It never just goes off and stays off from beginning to end.
monroe taxpayer June 22, 2012 at 01:30 AM
Lets just hope not, but you are probably correct. One would assume after the problems we have had, that they would be trimming like crazy? I guess they are going to wait till it's to late and then make excuses again.
monroe taxpayer June 22, 2012 at 01:50 AM
Supposedly some fuzes do this in an attempt to burn the branches off that have come in contact with the wires? Its really not good for our electronics or any refrigeration units. You would think for what we pay in rates they should be placing them underground but it looks they don't want to spend on trimming. I guess they figure if we have another long outage it will give them an excuse to for a rate increase to recoup their loses, caused by their own neglect.
Geezer June 22, 2012 at 12:38 PM
just signed the contract for a standby generator - you win CL&P - you beat a handicapped senior citizen - hope you're proud of yourself
Karen123 June 22, 2012 at 12:59 PM
Since this heat wave was predicted at least during the past week, shouldn't CL&P have been prepared for an increase in usage? I just don't understand how a business that is supposed to do one thing (provide power) can't manage do that one thing on a consistent basis. Would you patronize a food store that only sells food during certain months or would you go to a gas station that has no gas half the time? NO, those businesses would go out of business fairly quickly. I've never experienced so many power outages (long and short) until I moved to CL&P territory. And I've lived in different places across the country. Even in the deep South, where you have your A/C on 24/7 most of the year, we didn't get any outages.
QWERTY June 22, 2012 at 04:12 PM
No competition, no need to look behind their backs. What incentive do they have to do a better job?
KikiMoon June 22, 2012 at 04:48 PM
Thunderstorms predicted from 4 pm this afternoon to 7 am tomorrow....get your candles, water jugs, radios, batteries etc. ready...it's almost guaranteed that we will lose power. Oh, have CL&P on your cell phone speed dial.
QWERTY June 22, 2012 at 10:05 PM
As of 6 PM, Monroe has zero outages while the rest of the state isn't looking so hot...it's a Christmas miracle.
KikiMoon June 22, 2012 at 10:38 PM
A miracle indeed! But, let's not hold our breath.
MattsWeather June 25, 2012 at 02:49 AM
I texted the 24612 number several times throughout the outage but each time it came back with "There are no outages in your area at this time" I don't know maybe they didn't think ot update there 24612 texting system.


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