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CL&P: Monroe Customers Without Power Drops to 70%

Outage map shows a 5% dip from those without electricity earlier in the day. The company issued a press release Tuesday night on its overall progress.

The number of those without electricity in Monroe fluctuated throughout during the day Tuesday, according to Connecticut Light & Power's outage map, starting with 63% in the morning before climbing up to 75%. As of 10 p.m., it has fallen to 70%.

Several news stories have reported progress by CL&P crews and its contractors since Tropical Storm Irene knocked out power to a significant number of homes and businesses in the region, but improvement in Monroe has been at a crawl.

CL&P issued another press release on Tuesday night about its overall progress. In the first two days following the storm, CL&P has restored power to over 500,000 customers, though 354,000 customers remain without power as of 8 p.m., according to the company.

"We've made good progress today working with the state and towns and realize there's still a lot of work to be done," said Jeff Butler, president and chief operating officer, CL&P. "We understand how difficult the loss of power is on all our customers and appreciate their patience. Many of our employees working this restoration are also customers who are returning to homes without power."

As of Tuesday afternoon, 900 line and tree crews were working across the state with additional crews arriving daily. By Friday, Butler said CL&P expects to have nearly 1,200 crews working to restore power to its customers, "making this the largest single contingent of crews in Connecticut history."

"Tonight, we've begun providing restoration estimates by town. Estimates will be available first for towns on the western side of the state where damage was less severe and assessments were completed more quickly," the press release stated.  

Over the next 48 hours, CL&P said it will focus first on working with the state and towns to restore power to critical customers including schools, waste water treatment plants, communication facilities and other town priorities. In the hardest hit towns, the power company said it is also focused on restoring town centers, which will be critical in providing people with important services.

Safety Tips

For your safety, CL&P also reminds customers to NEVER touch a downed line and stay at least 10 feet away from all wires. Assume any downed, hanging or burning power lines are live and dangerous.  Call 9-1-1 immediately with any emergency condition.  If you are using a generator, make sure it has been installed properly and never use it indoors or in partially enclosed spaces.  

To report outages or check the status of an outage, visit cl-p.com or call 800-286-2000.  Our automated phone and online systems can rapidly process your report and help us speed restoration efforts. For helpful tips and news updates, go to our website at cl-p.com, follow us on Twitter@CTLightandPower and like us at Facebook.com/CTLightandPower. You can also get updates on outages in your town by texting “outage” and your zip code to 24612 (texting fees may apply).

Alex A. Ginzburg August 31, 2011 at 07:00 AM
We've been without power for 3 days now. There have been no updates and we're clueless when we can get power again. This has hurt my business and has made life miserable. And the worst part about this is that this was nothing more than a tropical storm. What if it was a category 3 hurricane. Would there even be a Connecticut? It's time for the state to take a closer look at CL&P and figure out if they are capable of dealing with the state's demand for energy.
Joe Plescia August 31, 2011 at 11:19 AM
I agree, it really shows our electrical systems vulnerability. This storm in our immediate area was not that bad yet Monroe looked like a war zone. My business has also been closed since Saturday afternoon due to power outages. We all have come to rely on electricity to function in our daily lives. This is not 1901 and the turn of the century, yet our power grid still uses the same antiquated technology. "Telephone poles" carrying thin wires that are easily knocked down. My neighborhood has underground utilities and my home never lost power. People are in need of jobs and the Government (if that is what you call the pathetic losers in Washington) is looking for projects to create jobs, so why not start burying all the utilities across the country so we can move into the 21st century!?!
Raven August 31, 2011 at 11:26 AM
We also have not had power now going on day 4. We have a well and a septic tank and have run out of water to force flush the toilets. My grandpa lives a few houses up and is on oxygen that needs to be plugged in-we called and told them it was a medical emergency-they restored power to everyone on the other side of town while we are still out. This is absolutely disgusting!!! I also find it quite dumb that Monroe PD was calling people's house phones to let them know power wouldn't be restored til Friday the earliest. NO ONE has power!! How is anyone going to get that phone call?!? I only knew about it cuz a friend that lives across town and never lost power told me. This is beyond ridiculous. I'm hoping to have power when I get home from work today! I'm tired of showering at other locations n I have laundry to do and now I need to go grocery shopping as all of my food has gone bad!!
monroe taxpayer August 31, 2011 at 12:42 PM
if Cl&p can not handle a tropical storm then clearly something needs to be done. Here a thought. Isn't it time to loose the Telegraph poles? For what we pay in this state the utilities should be required to placed a designated amount of this infrastructure underground yearly,. That would at least address this issue over time..It is perfectly clear we do get tropical;storms, hurricanes and ice storms, but yet we do the same thing over and over but expect a different out come??? And then we hear how tough it is and that we should be patient? What a joke. I can receive poor service in another state for less.. We deregulated and received nothing but larger bills for the same bad service using antiquated vulnerable technology?
Annie N August 31, 2011 at 01:26 PM
CL-P.com web site reporting down to 57% in Monroe!! keep up the good work CL&P, we know it isn't easy and you are doing the best you can.

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