CL&P: 'Vast Majority' of Customers Will Be Restored by Monday or Tuesday

The utility still has 250,000 customers without power on Thursday morning, including about 4,800 in Monroe.

CL&P's projection for restoring the "vast majority" of its customers was "Monday or Tuesday," according to William Quinlan, a senior vice president for the utility.

"This is an estimate, it is not a guarantee," Quinlan said, adding that pockets of customers in particularly difficult areas would probably go beyond that date.

Quinlan said about 2 percent of customers would likely fall into that category.

The number of lineman being brought in from outside the company was expected to go from 1,080 on Wednesday to about 2,000 in the next several days, Quinlan said.

Of the thousands of "trouble spots" still left to repair, Quinlan said some of them involve trees on power lines but other — at least 1,000 — involve placing new poles.

"Our singular focus is on the 250,000 customers who remain without power," he said.

jim laguardia November 01, 2012 at 01:30 PM
Nothing against the people actually doing the line air or the tree work, but why are there still linemen on their way, why were they not here to begin with??
Karen123 November 01, 2012 at 01:45 PM
I live in an area where CL&P installed brand new underground wires last Spring. We had power all throughout the storm, but lost power in the middle of the night from Monday to Tuesday when the storm had subsided. WHY?
KJ November 01, 2012 at 02:09 PM
Any talk about Williams Rd off Hattertown? It's pretty hard hit and wondering if we should expect to be out past their "estimate"....i'm thinking yes.
Alex November 01, 2012 at 03:07 PM
So basically nothing changed from last year?
John F. November 01, 2012 at 03:12 PM
I have noticed that the lines on Hattertown appear to be repaired, and I saw that williams road appears to only have that one tree laying on the wires towards the bottom of the hill (with a broken top to the utility pole, but everything else on it in tact) and a tree that appears to be half removed laying in the middle of the road.
Alex November 01, 2012 at 03:15 PM
Your underground wires are connected to above ground wires somewhere and somewhere along that line it likely broke (Monday night was the strongest winds). Also could have been a transformer blowing. We didn't lose power till 10pm Monday so I think you're likely in the same boat as others.
Eric November 01, 2012 at 03:15 PM
My neighborhood (Barn Hill Rd. area) has substantial underground lines, but the problem is that the lines that feed them are not underground. So, we lose power from lines that are taken down, sometimes way away from where we live.
civisisus November 01, 2012 at 03:30 PM
Poor Quinlan is being positioned by CLP "management" for sacrifice, like last year's CLP bonehead Jeff Butler. Malloy's deal with Northeast Utilities - "you unload Butler, provide token rate relief, and we won't oppose the NStar deal" - was mush, and we're all paying for it with cold & darkness. Same lousy communications, same lack of any plan, same sluggish execution - unconscionable.
QWERTY November 01, 2012 at 03:32 PM
How is this estimate different from Irene and the October snowstorm's estimate?! CL&P had three times as many crews in state before the storm which one of their executives claimed this was considered to be "gold currency". I guess the price of gold crashed because the restoration results of this storm are the same as the last two.
B November 01, 2012 at 03:56 PM
As far as underground wires are concerned, they have to connect above ground, thus you lose power. Blanket meadow was touted 15 yrs ago as one of their selling points of having underground wires.... And for some reason we are always losing power up the Hattertown road corridor. I am very disappointed once again with the rate the power is being restored and the lack of communication from the town selectman. I alao understand that the shore areas need more attention, however I agree with one other comment that Monroe always seems to get the short end of the stick.... We payed close to &10000 if not more in taxes a year, live on septic and well water, pay our own trash pick up, and get very little in return... Very sad and disappointing.
I am paying attention November 01, 2012 at 04:01 PM
Or perhaps there is substantially more damage than the last storm. Its hard to compare storms this early on until we know, NOT ASSUME, what the actual damage is and what is necessary to fix the issues.
I am paying attention November 01, 2012 at 04:01 PM
Or perhaps there is substantially more damage than the last storm. Its hard to compare storms this early on until we know, NOT ASSUME, what the actual damage is and what is necessary to fix the issues.
Karen123 November 01, 2012 at 04:13 PM
Thanks for the explanations
Oldblooeyz November 01, 2012 at 04:16 PM
There are still giant trees laying on the wires and hanging across the road on Walnut st and on Osborn lane! These could fall on someone and need to be addressed right away!
civisisus November 01, 2012 at 05:50 PM
Not sure this could be true. "Substantially more damage" would entail outright destruction of buildings/roadway/other significant infrastructure. This doesn't take some special powers of observation, to which only utility company executives are privy. At very least the utility's leadership could have come up with a better way of communicating what their evaluation process is, who does what, when, how long it takes, where they start, where they are, etc. They have made ZERO improvement in their communication process.
the watcher November 01, 2012 at 06:53 PM
This was a cat 1 storm. If we cant handle this what would happen if it was a cat 2 or 3? It appears there has been no improvement over the last year.
Oldblooeyz November 02, 2012 at 12:16 PM
Precisely, there need to be plans in place which address the need to have safe, passable roads and electricity. I'm of Monroe being on the short end of the stick all the time!


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